The following are testimonials from my clients. Please feel free to leave one.

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Helena Poldervaart
Thu, 06/07/2023 - 17:41

Bob has looked after my computer for many years and has solved many seemingly intractable problems. He doesn't give up ! If your computer is giving you grief, Bob's the person to call.

SusanClark
Fri, 05/03/2021 - 16:53

Another great year of computer experience thanks to Bob. Just done the annual check-up and looking forward to the another smooth running year. Solid state drive, regular updates and an annual check-up. Bob has the answers and all done remotely.
Susan Clark

SimonMay
Tue, 01/12/2020 - 09:48

As a sole trader I haven't got a dedicated IT support system. This became a problem late on a Thursday evening as my work computer decided to stop. I found Bob's details and made contact immediately. Despite the time of day and the fact he was driving he offered his help. With a great work ethic and an ability to hear the panic in my voice he asked I take the computer over that night. A short time later, that evening, he contacted me with the issue and had a clear path to recovery. I had my repaired machine back the next day at a very reasonable price. He also took the time to analyse my machine and suggested upgrades to improve performance - no pressure just sound advice. I have since taken the machine back and Bob's upgrades have released the potential of the computer and totally transformed the performance. I am truly grateful I have met him and now I have a dedicated IT support team in the form of Bob! Great work. Simon May

CarolineBeasley
Thu, 15/10/2020 - 13:38

I spotted Bob's details in a shop window in 2012. Several house moves and three computers later, I am still glad that I wrote down his number all those years ago! He has resolved numerous computer issues for me and as I am now no longer in London, continues to support me remotely. He is reliable, knowledgeable and friendly and has often helped me out at short notice, enabling me to do my job. He has a reassuring manner, a good sense of humour and I am very happy to recommend his services to you.

Comment by bobcrabtree
Caroline, thanks very much for the kind words - and your dad's too!
CliffordBeasley
Mon, 27/07/2020 - 11:22

I wish I had acted on my daughters advice years ago to contact Bob of Computer Solutions for help. He cleaned my PC of all irrelevant info and made it so much easier for me to use. He was most patient , pleasant and knowledgeable. I highly recommend him and definitely will be using his services again in the future. Cliff Beasley

MarkHerring
Tue, 28/04/2020 - 15:51

My laptop developed a problem that made it unusable, a disaster when I have to work at home. I tried everything such as reinstalling Windows, diagnostic tests etc. all to no avail. Bob called me back and resolved the issue over the phone in minutes. Thanks so much - really do appreciate it.

Comment by bobcrabtree
Thanks Mark! I only wish you'd called me earlier, I might have saved you all that grief!
Tue, 25/02/2020 - 16:45

Bob sorted out my laptop a couple of years back when i was running on windows 8 and i never had another problem.i then wanted to up grade to Windows 10 which Bob has done for me utilising a SSD which has made my elderly Samsung nearly as fast as my ipad pro. it is amazing. if you have a problem with your computer this is the man to solve it!
Stephen Bassett

Comment by bobcrabtree
Stephen, glad to hear you say that about the SSD - hugely faster than a hard disk
BarryTillbrook
Sat, 30/03/2019 - 13:11

A big thumbs up from me. Bob rescued my PC from near demise and managed to turn adversity into advantage. I finished up with a more efficent system than I had before the crash. Friendly, prompt, meticulous and very knowledgable, I have no hesitation recommending Bob. Another good reason to love living in Wanstead.

Comment by bobcrabtree
The others being Wanstead Fish & Cafe Brunch?
SusanClark
Fri, 15/03/2019 - 12:04

Susan Clark
My PC is somewhat old and was struggling with connectivity and updates. Bob has totally spring-cleaned it, checked the internet connection and added helpful layers of security. Absolutely an IT professional.

Keith Stretten
Sat, 23/02/2019 - 17:47

Completely useless, no help at all and a waste of time......Whoops, no that was about someone else! I was having problems with problems with an Apple iMac. I had made two lengthy calls to Apple Support and they could not solve the problem. I contacted Bob from an ad in a local magazine. I called to see him with my computer as he is also very near to me. He sorted the problem out and machine running smoothly as new. First class, nice guy as well, would happily recommend. He really knows his stuff.

Comment by bobcrabtree
Hang on, are your sure you don't mean a different Bob Crabtree? ;-)
LindaForbes
Mon, 25/07/2016 - 18:34

I can't recommend Bob highly enough! I've had a few IT issues over the years and Bob has always been able to get me back on track. The latest issue was with a relatively new laptop, it's now working better than it did when I bought it. Bob explains things without using jargon (I glaze over with jargon....), nothing is too much trouble for him, he's totally professional and the turnaround time is fantastic - all at a very reasonable price. Great service!

BenG
Sun, 21/02/2016 - 13:55

I’d happily recommend Bob.

I had a variety of problems with my computer and none of the fixes I found online would work. I thought the computer might need throwing away but Bob very quickly spotted that there was a problem with the hardware (which I’d never have guessed), had the parts in stock, and starting fixing it the same day (Sunday). I had it back within 48 hours with all problems solved. And all at a very reasonable price – with a full breakdown of how the price was calculated and all in-line with what he’d told me beforehand.

No questions I asked were too simple and he gave me lots of advice (for free) on how to improve things I hadn’t given any thought to. Apart from having a rather strange sense of humour I couldn’t recommend his services enough.

Comment by bobcrabtree
"a rather strange sense of humour". What do he mean? :-)
JillGarner
Mon, 27/04/2015 - 09:44

Was ready to chuck my laptop out the window but rang Bob and his calm voice at the end of the phone did the trick. Took it to his and he fixed everything, put more memory in and it's working like a dream. And he took the time to explain what he'd done with no computer jargon. What a star! Thanks a million, Bob!

Jennifer Randall
Thu, 02/04/2015 - 13:40

Jenny Randall
2/4/2015

I am in my seventies and know almost nothing about the workings of a computer. I required the services of somebody who understood my needs better than I did myself. Bob was helpful, friendly and professional, and did a marvellous job to cure my computer. It has worked brilliantly ever since.
He has transformed my life !!

Ken Johnson
Wed, 01/04/2015 - 07:49

Ken Johnson 31/03/2015
Bob was recommended to me by a friend
This guy knows what he's talking about and will explain things to you in understandable language.
After sorting problems on my old PC he tailormade a new one for me and it's perfect, quick and uncluttered.
Highly recommended.
Don't go anywhere else!

KateT
Mon, 30/09/2013 - 16:15

Kate
Lecturer & course Developer;Teacher Training-MFL & History of Art
A true IT wizard. He was calm, friendly and professional and suceeded in retreiving all the lost data- articles, lectures & images. Thankyou so much!
I can't recommend him highly enough.

Mitch Cohen
Tue, 27/08/2013 - 15:19

Absolutely outstanding service, attention to detail and advice. The work which was so important to me was given absolute priority and I never had any worries that there was a moments avoidable delay.
Security and confidentiality is paramount in my business and I have absolute confidence in Bob and his team.
Thank you again Bob.
(His jokes are terrible though!!)

Caitriona
Mon, 05/08/2013 - 18:30

Master Art Brokers - 5/08/2013

I can honestly say that Bob Crabtree and his computer services are outstanding. We recently had a dreadful situation where a rouge adviser managed to erase all the configurations on my laptop including emails ,documents, fine art images, client contact details etc essentially 2 years hard work. Bob was recommended to us and he managed in a calm, efficient and highly professional way to retrieve all the information lost. He is extremely helpful and knowledgeable and I also now have remote access to him for any future problems which is invaluable. I have absolutely no hesitation in recommending Bob, thank you again.

JoanCrawford
Thu, 11/07/2013 - 12:25

Bob has been helping me with my computer for the last five years and I really don’t know what I would do without him. He is always available on the phone and if he can’t deal with the problem immediately he gets back to me very quickly. He is extremely patient – with my impatience! – and explains things in a clear and understandable way. Unlike many people these days, he always seems ready to go the extra mile to be helpful. I cannot recommend him highly enough.

Joan Crawford

Katmandu
Sun, 16/06/2013 - 10:59

I've been going to Bob with my IT woes for many a year and frankly there's no one else I would trust with my computer. I always recommend him without hesitation. Even now I've moved away from Wanstead, he's still my first call.
Thanks, Bob :)